Apple Classroom
Apple Classroom is a classroom management and monitoring tool for use with a classroom full of Apple devices - iPad or Mac. It allows you as the teacher to see which devices are in the room, open (and lock) students in an app of your choosing, open a website or iBook for all students, and even monitor and display their device to the classroom. Want ...
How to Clean Your Apple Devices
Refer to this Apple article on how to properly clean your iPad or Mac - https://support.apple.com/en-us/HT204172 Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items. Avoid excessive wiping, which might cause damage. Unplug all external power sources, devices, and cables. Keep liquids away from the produc...
Managed Apple IDs
Overview Managed Apple IDs are the account you use to access Apple related apps and services on your iPad or Mac. They are available to everyone in the district. Apple IDs use the same email address and password you already use. It's recommended that everyone sign into the school provided Apple ID to get the most out their device. Follow the directi...
Accessibility (iPad)
Apple has purposefully built many accessibility features into their devices to improve the experience for a wide range of users. Some of the accessibility resources described below are native to the iPad and some are apps that students can download. This is not an exhaustive list. The focus of this article is identifying specific language and readin...
How to Upgrade to macOS Sonoma
Supported OS macOS 14 Sonoma (latest release) is the currently supported operating system for school district Macbooks. It's important your Mac stay updated to the latest operating system supported by the district. Software compatibility: Ensure all software used for class works as expected. Security: Apple constantly releases new security patc...
Screen Capture
You may need to take a screen capture (or screenshot or grab; different terms, same idea) of your Apple’s desktop or laptop’s screen. Apple has a screenshot page that lists this info. Here’s the two most basic and commonly-used commands. Copy your entire screen Command-Shift-3 Screenshot of a portion of your screen Command-Shift-4; click and drag...
Install a Printer (Mac)
School Printers School printers are installed on Macs using Self Service. Staff have access to most printers and copiers at their primary building. If a printer does not appear in Self Service, staff can request they be given access by opening a help desk ticket, For example, if a teacher's primary building is Sweeney Elementary and they are teachin...
Fixing Date and Time on Mac
Macs will sometimes lose their date and time settings due to the battery having fully lost its charge. It is common for Macs to be left in cold cars overnight, during practice, or an activity which in turn speeds up how quickly the battery is drained. Mac are designed to be operated between 50-95 degrees F. Please try to avoid leaving them in cold ...
Connect to Network Drives or Shares
There are two common ways to connect to a network drive on a Mac. For the majority of users, the first method through NoMAD will work. For users with additional access to network drives, the second method may be necessary. Delete Local Drive Connections Note that these methods only work on-site or for staff who have been given VPN access and have ...
Restart Your Mac
A common troubleshooting step is to restart your computer. People may joke about "did you try turning it off and on again" as a fix, but that idea sticks around because sometimes (often) it works. School Macs will receive a notification like the one below after it has not been restarted for 10 or more days. Select the Restart button to have the syst...
Mac Adapters, Dongles, and Docks
Newer MacBook Air models (2018 and later) only support USB C connections (in addition to a standard headphone jack). In order to avoid staff purchase of off-brand or untested dongles and peripherals, we will be maintaining and occasionally updating this page to reflect approved adapters. USB C accessories should be approved through technology throug...
Mac Software Updates
Apple Software Updates Apple Software Updates can be installed by any user through System Settings > Software Update. When Self Service detects there's an available update, it will display the Apple Software Updates option. Clicking on it will open the Software Update window. It's the equivalent of going to System Settings > Software Update. O...
Install GarageBand on Mac
Delete App Size Note GarageBand along with additional content is very large - around 5 GB. Before beginning make sure your computer has a reliable network connection and enough free disk space. 1. Open Self Service and search for GarageBand. 2. Select Install. The main GarageBand app will be downloaded and installed. 3. Do not open GarageBand. Basic...
Fix Office for Mac Licensing Issues
Sometimes Office for Mac apps (Excel, Outlook, Word, etc.) have issues with activation or licensing. Follow these directions to run the Self Service troubleshooting tool which fixes the majority of issues. Note, in some cases even after following these steps sometimes apps will still show as unlicensed. If that occurs, please open a help desk ticke...
Mac FileVault 2 Issues
District Macs are encrypted using Apple's FileVault 2 technology. Sometimes if there is an issue with the encryption status or other data associated with your Mac you may receive a notification like the one below. Click the notification and you'll be prompted for your password. Enter your password to update the encryption key and update it with our ...
Allow Screen Sharing and Recording on Mac
Permissions Everyone can complete the steps below. Admin rights are not required. There is a lock icon in the bottom left hand corner which does not need to be unlocked. To share your screen on Mac you need to allow screen recording access. You may see a prompt like this when first trying to share your screen in a video conference like Google Meet. ...
Change Macbook Name
MacBooks need to be on macOS 11 BIg Sur or greater. Please see this article for more information. 1. Open Self Service and search for "Change Computer Name." Click Change 2. A pop-up will appear. Choose your primary location and click Next. 4. Enter your desired name. 3. Once complete, it will give you a success message....
How to Back Up Your Mac
The process of backing up a computer can take anywhere from 30 minutes to multiple hours depending on the amount of files stored on your computer. Make sure you won’t need to physically move the computer until the backup is complete. The recommendation is to back up your files before school starts in order to give yourself enough time. Step-by-step ...
iPad Distribution Cycle
Staff iPads This is a summary of iPad distribution and replacement criteria for district staff. Early distribution of these devices was often handled via grants, department purchasing, pilot programs, and other undefined methods. The purpose of this documentation is to provide background on our deployment expectations and to establish predictable re...
iPad App Request Process
General Education Help Desk Ticket Free App Paid App Review: Instructional BLC staff review app content. Verify content or design is not already covered by another app and appropriate for the requested purpose. Consider in app advertising, terms of use, and student data privacy. Review: Technical Technology staff verify the app will work as expected...
iPad ScreenTime Settings
Parents have the option to set up Screen Time restrictions on a student iPad. If set up incorrectly or with too many restrictions, it may make the device less functional as the learning tool it is intended to be. It also is not a replacement for our web filter; the filtering we use is more specifically tailored to curriculum needs and overall safe...
iPad Core and Auto-Installed Apps
Starting in the 2019-2020 school year the tech department surveyed teaching staff to find out what the most commonly requested apps are. Those apps are reflected below and will be updated every year based on feedback. Core Apps can be installed in a bundle by tapping the web link named "Elementary Apps" or "Core Apps" (middle schools). Safari opens,...
How to Back Up Your iPad
Your school iPad is automatically backed up as long you're signed into your Apple ID. Learn how to sign into your Apple ID here - https://techtools.shakopeeschools.org/117025-apple/sign-into-an-apple-id Notability , Photos , and most other apps should be backed up to iCloud automatically . However, there are some apps which are not incl...
Fix Canvas Images Not Loading on iPad
Starting in iPadOS 14, changes to the way sites track media like images and videos may cause content not to load in Canvas. Follow the directions below to enable cross-site tracking as a temporary workaround. 1. Open Settings and scroll down on the left hand column to Canvas. 2. Enable "Allow Cross-Website Tracking" 3. Restart the iPad....
Apple Classroom
Apple Classroom is a classroom management and monitoring tool for use with a classroom full of Apple devices - iPad or Mac. It allows you as the teacher to see which devices are in the room, open (and lock) students in an app of your choosing, open a website or iBook for all students, and even monitor and display their device to the classroom. Want ...
iPad Elementary Take Home Procedure
Please follow this process in situations where an elementary school iPad must be sent home with the student for an extended period of time (such as a quarantine situation) during which the student may need the access to technology in order to continue participating in academic tasks. An iPad being sent home occasionally for an assignment should be ...
Cancel Stuck or Paused Apps on iPad
Sometimes when an app on iPad is stuck or paused when downloading it's necessary to cancel the download. After canceling the download you can then reinstall the app from Self Service, or in the case of auto-install apps the app will attempt to install again next time the iPad checks in with our management system. 1. Find a grayed out app on the iPad...
Awesome New Features of iPadOS 15
Can you update? Staff can update to iPadOS 15 now from the Settings app. Students will need to wait a few weeks before they can update to iPadOS 15. Before diving into all the latest and greatest features of iPadOS 15, I wanted to take a second to highlight the importance of using your iPad for instructional activities, even if you prefer to use you...
Ideas for Using Your Teacher iPad
Every single teacher grades K through 8 has their very own iPad to use. In order to make the most out of these devices, let’s examine some ways that you as the teacher can be using your iPad each day with your students. 1. Model: Remember "I do" before "you do." As with Gradual Release of Responsibility, the first time you do something on your iPad ...
Shared iPad (Loaner iPads)
Sign into Shared iPad 1. Sign in with your managed Apple ID. Select Continue when prompted, enter your password, and then sign in. Staff Students username@shakopee.k12.mn.us e.g. iivaonvich@shakopee.k12.mn.us studentID@shakopeeschools.org e.g. 123456@shakopeeschools.org 2. The first time you sign in you must set a shared iPad passcode or password. T...
iPad Software Updates
Supported OS iPadOS 17 (latest release) is the currently supported operating system for school district iPads. Software Updates https://support.apple.com/en-us/HT204204 To run software updates, go to Settings > General > Software Update and follow the prompts. i Pads will try to auto-update themselves on a regular basis, but that process some...
Jamf Parent
Getting Started with Jamf Parent Jamf Parent Guide for Parents Jamf Parent is an app you can use to manage your child's school managed iPad. The following features are currently available. App lock. Allow only a list of specific apps for up to 24 hours. Restrict device functionality. For example, do not allow the camera to be used. Allow or deny ap...
Turn On Cross-Website Tracking
If you are using iPads to administer ACCESS for ELLs or WIDA Screener Online testing, you will need to manually enable Cross-Website Tracking on each iPad testing device. This feature must be enabled due to an enhanced privacy feature, Intelligent Tracking Prevention (ITP). 1. Install the DRC INSIGHT app if it isn't already. Open the app once. 2. Op...
Turning Off “Hide IP” on iPad Safari
The "Hide IP Address" setting for Safari browser may cause connection issues with sites such as Amplify, PebbleGo, Brittanica, and potentially others. To change the setting, start in the Settings app and scroll down to Safari. In the Safari settings, scroll down to the Hide IP address setting. The default setting is "From Trackers". Tap that sett...
Accessibility (iPad)
Apple has purposefully built many accessibility features into their devices to improve the experience for a wide range of users. Some of the accessibility resources described below are native to the iPad and some are apps that students can download. This is not an exhaustive list. The focus of this article is identifying specific language and readin...
Add website to home screen
You may want to add a shortcut to a website on your iPad's Home Screen or have a student do this for easy access. Follow these steps to add a shortcut to the iPad's Home Screen. Navigate to the site you want to add to the home screen. Tap the Share button at the top-right. Scroll down and tap Add to Home Screen Edit the name if you'd like and t...
Restrict Safari to specific websites
Open the Settings app Tap on Screen Time Tap on Turn On Screen Time Tap on Turn On Screen Time Tap on This is My iPad Tap on Content & Privacy Restrictions Tap on Content Restrictions Tap on Web Content Tap on Allowed Websites Add the website(s) you want at the bottom by tapping Add Website To remove websites, swipe the website...
iPad - SaberWireless Privacy Warning
Implemented Fall '23 Why does the SabersWireless connection display a Privacy Warning? In iOS 14 Apple implemented a privacy feature that randomizes the device address (Media Access Control (MAC) address) iPhones and iPads share to wireless networks instead of the factory set MAC. More details on this feature can be found in Apple Article: "Use pr...
Guided Access
Guided Access limits your device to a single app and lets you control which features are available. You can turn on Guided Access when you let a child use your device, or when accidental gestures might distract you. Set up Guided Access Go to Settings > Accessibility > Guided Access, then turn on Guided Access. Tap Passcode Settings, then ta...
YouTube Redirecting to YouTube Kids
If your students' devices are redirecting to YouTube Kids, try these solutions. Clear Safari Cache 1. Go to Settings > Safari and scroll down to Clear History and Website Data. 2. Choose All History and then tap Clear History. Sign out of Youtube While on https://www.youtube.com, tap the profile picture at the top-right, and then tap Sign Ou...