The district is in the process of refreshing all staff MacBooks over three years. Follow these directions to see if you're eligible to get a new Mac and how to prepare to swap out your computer.
A regular computer refresh cycle keeps up to date equipment in the hands of staff, allows for better budget planning, and helps the district get more money back in resale value.
Schedule a Time
Open a help desk ticket to schedule a time to get your new Mac. The tech who works with you can provide a few options for pick up depending your current work situation.
When creating a ticket through the web portal use request type Technology > Devices > MacBook - Staff
Back Up Your Mac
Be sure to back up your Mac to make sure all important files are synced to Google Drive before moving to a new Mac.
Ports and Adapters
New MacBook Air models come with two USB C ports. We recommend wirelessly casting your MacBook to an Apple TV using AirPlay when possible, but understand AV setups in many rooms are different. Please work with the tech during your computer swap to make sure the new model meets your AV needs. Different projectors, doc cams, and speakers might require different adapters.
The tech department will provide one USB C adapter free of charge. Other adapters or docks are a building or department expense. We have an approved list of supported adapters for most situations. Please check with us first before ordering a component yourself.
Almost all software can be installed through Self Service, but there are a handful of speciality apps not available through Self Service. A tech can help install these as part of the Mac swap. Please let them know ahead of time if there's any individual or speciality software you need.