District Account Lifecycle

Written by Christopher Lee

Last published at: September 28th, 2021

General

The District creates many accounts for staff and student usage in various systems.

The District makes a large attempt to sync passwords between accounts to limit number of passwords staff/students need to remember. See Account Reference Tab for listing.

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Multifactor Authentication (MFA)

As school districts have come under higher attack from malicious actors many insurance companies are beginning to require that school districts implement MFA.  Technology department is currently researching possible solutions/providers with intent to implement no later than school year 2023-2024.


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Creation\Disable\Deletion

  • Creation
    • Student accounts typically created within 24 hours of start of enrollment
      • Many solutions used only sync once a day and cannot create account until student has active enrollment
    • Staff accounts typically created morning of start date
  • Disable
    • Student accounts typically are disabled 45 days after ending of an active enrollment
      • Variance over summer if student has enrollment for next school year account remains active
      • During time students are able to pull content from Google Drive and Gmail as needed. 
      • Request for temporary 24 hour access can be requested via Helpdesk
        • *Note* once student has been gone for 1 yr account maybe deleted and data will be unrecoverable.
    • Staff accounts are typically disabled within 24 hours of last day.
  • Deletion
    • The district is moving to deleting account after one (1yr) after staff/student have left.
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Account Reference

Cheat sheet page for various software and applications used in the district, and which login credentials are expected for each site or application.

Terms

District username is generally your first initial followed by last name.  Middle initial may be used as a tiebreaker if that username already exists.  

User created means whatever password you created for that account.

Software, Site, or Device Username Password Forgot? Notes
PC District username User created Reset via Rapid Identity
MacBook District username User created Reset via Rapid Identity Syncs to device using Nomad.
Outlook 365 E-mail District username User created Reset via Rapid Identity
Infinite Campus District username User created Reset via Rapid Identity
Canvas District username User created Reset via Rapid Identity
Frontline (web) Frontline-specific username User created Reset using Frontline forgot username or password option
Frontline (kiosk) Phone number Employee ID (PIN) Contact Human Resources if phone number changes
Web Help Desk District username User created Reset via Rapid Identity
Central Duplicating District username User created Reset via Rapid Identity
SpEdForms Department created username User created Use forgot password option on SpEdForms login page
SchoolWires (district website) District username User created Reset via Rapid Identity
Room Booking System District username User created Reset via Rapid Identity
Chromebook Google e-mail address (user@shakopeeschools.org) User created (should be same as regular district account) Reset via Rapid Identity
Google

Google e-mail address (user@shakopeeschools.org)

User created (should be same as regular district account) Reset via Rapid Identity
Adobe Software Google e-mail address (user@shakopeeschools.org) User created (should be same as regular district account) Reset via Rapid Identity
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