Updated January 12th, 2022 by Christopher Lee

Remote Support - Splashtop SOS

Splashtop SOS is a remote support tool to provide screen control, file transfer, and other functions. A tech might ask you to use Splashtop SOS to help troubleshoot a technology issue remotely. It is installed on all district managed Macs by default. Splashtop SOS can't be used without your permission. You will always know when a tech is remotely vi...

0 min reading time
Updated April 26th, 2022 by Christopher Lee

District Internet

Overview Shakopee Schools currently has a 4GB connection to the Internet.  This is broken down into two main connection types: hardline and WiFi. Hardline: Only district approved systems (printers, phones, approved Point of Sale (POS) systems, HVAC, cameras, desktop systems/etc). WiFi: Two wireless frequencies used: 2.4GHs and 5GHZ 5GHz is currently...

2 min reading time
Updated October 13th, 2021 by Christopher Lee

Infinite Campus for Parents

Overview  Infinite Campus is available for students and parents/guardians. As a supporter of your child’s education, it is important that you have your own Parent Portal account so you can better understand, monitor and participate in the educational process with real-time access to your student’s information, including: Assignments Attendance Bus r...

3 min reading time
Updated June 17th, 2022 by Christopher Lee

Cybersecurity Awareness

General In our uber-connected world, it seems like cybercriminals and malicious links creep around every corner. News stories of ransomware attacks and data breaches costing millions of dollars fly past our feeds almost constantly. We get it; it can be overwhelming. With so much information bombarding us, it can be hard to focus on the right actions...

1 min reading time
Updated August 22nd, 2021 by Christopher Lee

MiFis

Overview Shakopee Public Schools will offer a limited quantity of Verizon\T-Mobile internet access hotspots Reserved for students in grades 6-12 as part of our 1:1 device use and K-8 Online students. Students/Parents can work with building administration to request a hotspot Optional Home Internet Resources can be found: shakopee.k12.mn.us > Pare...

0 min reading time
Updated May 23rd, 2022 by Christopher Lee

Apple TV

Overview District has standardized on Apple TVs as screen sharing solution of District devices to Visual Aids (Projectors/TVs). Currently there are three (3) models deployed throughout District rooms. Delete Connecting to Apple TV Warning Older personal Apple devices may be unable to connect to District deployed Apple TVs due to deployment configura...

2 min reading time
Updated October 5th, 2021 by Christopher Lee

Email Security Features

General To enhance security and help prevent being compromised by phishing via email following are features enabled in respective services: Office 365 (shakopee.k12.mn.us) Google (shakopeeschools.org) Delete Office 365 (K12) Quarantine Messages suspected or seen from blocked senders are sent here Check out Release Quarantined Messages Unauthenticate...

0 min reading time
Updated April 28th, 2022 by Christopher Lee

Mitel Voicemail

General There are four types of accounts used in Shakopee Schools: Direct Dial  Only type that dials directly to room or office from outside of schools Common with Principals and Administrators  Full  4 digit phone extension and voicemail numbers are same Can dial directly to classrooms from inside schools Common in elementary classrooms and dedicat...

2 min reading time
Updated August 20th, 2021 by Christopher Lee

Compromised shakopee.k12.mn.us Account

The following steps should be completed after an Office 365 e-mail (shakopee.k12.mn.us) account has been compromised.  Change your account password through SSO portal:  sso.shakopee.k12.mn.us Delete Note You will need to update this password wherever it may be used:  Any email application (Outlook, Mail, etc)  Any personal device that connects to Sa...

0 min reading time
Updated August 22nd, 2021 by Christopher Lee

Konica_SabersPrint (Konica Minolta Copiers)

Overview This page features notes on usage and features of Konica Minolta copiers.  Usage Login via Username/Password or RFID Card (requires initial registration of card) Features Printing, Scanning Delete Info District has three (2) Konica Minolta copiers. Two (2) located at District Office and one (1) at High School. Delete Installation Decision T...

1 min reading time
Updated August 21st, 2021 by Christopher Lee

Host a 3-way Conference Call

Following guide walks through making a 3-way call. Pick up your handset or press the speaker button to get a dial tone. Call the extension or phone number of your first conference call attendee. After they pick up the phone, ask them to hold on while you contact the other attendees. Press the Conference button your phone, then you should hear a dial...

0 min reading time
Updated August 23rd, 2021 by Christopher Lee

FrontRow

Overview FrontRow is an Audio-Visual (AV) integration system that allows users to control their projector/TV and classroom audio system using simple, user friendly controls. Delete Info As of School Year '20-'21 FrontRow systems are standard for replacement and future classroom needs. FrontRow installations are modular and can vary in configuration ...

1 min reading time
Updated June 13th, 2022 by Christopher Lee

Google Drive

Overview Google Drive is a cloud file storage service within Google Workspace accessed through district Google accounts (user@shakopeeschools.org). There are two main types of drives within Google Drive. My Drive My Drive is a personal Google Drive. It should be used as primary storage for work, school assignments, and other media when possible. Kee...

5 min reading time
Updated May 12th, 2022 by Christopher Lee

District Account Lifecycle

General The District creates many accounts for staff and student usage in various systems. The District makes a large attempt to sync passwords between accounts to limit number of passwords staff/students need to remember. See Account Reference Tab for listing. Multi-factor Authentication (MFA) As school districts have come under higher attack from ...

1 min reading time
Updated August 24th, 2021 by Christopher Lee

Mailbox Delegation

FAQ What is mailbox delegation? Similar to having an assistant that helps you manage your incoming paper mail, another person, known as a delegate, can receive and respond to email messages and meeting requests and responses on your behalf. You can also grant the delegate additional permissions to read, create, or change items in your Microsoft Exch...

2 min reading time
Updated January 4th, 2022 by Christopher Lee

Infinite Campus Security Measures

Overview Infinite Campus (IC) offers several security features to help districts secure data. Fall '21 implemented login notice (email) Spring '22 implemented Prohibit Passwords That Have Been Previously Disclosed in a Data Breach Delete Login notice (email) I mplemented following security measure in fall '21 for Shakopee Schools IC Portal is a logi...

1 min reading time
Updated November 9th, 2021 by Christopher Lee

District School Photos

Overview Staff and Student pictures are provided by photographer every school year.  Delete Staff Staff should take new pictures annually to ensure ID Badge is accurate and current. Delete Info District maintains archive of last 2 years of staff photos. Delete Classroom Elementary schools will have pictures available by Homeroom > Last Name_First...

0 min reading time
Updated August 21st, 2021 by Christopher Lee

Assign Extension to Phone - Temporarily

Examples of when to do this: using a conference room and want/need to receive call to your extension need to call from a phone that does not have long distance rights Delete Warning It is important that you un-assign your extension once completed. If not done can lead to issues with calls going to wrong phone and possible emergency response issues. ...

0 min reading time
Updated January 3rd, 2022 by Christopher Lee

Phishing

Overview What is phishing? Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity using bulk email which tries to evade spam filters.Emails claiming to be from popular social web sites, banks, auction sites, or IT administrators are commonly ...

2 min reading time
Updated August 16th, 2022 by Christopher Lee

Outlook District Distribution Groups

Info Most groups are limited to receive email sent from our domain (shakopee.k12.mn.us) Group names should be indicative of group membership.  In other words, anyone selecting a particular email group should be able to make a reasonable and accurate inference about the recipients of a message. Ex: Principal is only principal and not principal and ex...

2 min reading time
Updated August 16th, 2022 by Christopher Lee

Outlook: Contact Lists VS Distribution Groups

Limitation Outlook Contact Lists (previously Contact Groups) are limited to platform they are created in. In other words, a Contact group created on Outlook for Mac is limited to Outlook for Mac and can not be shared with Outlook for Windows or Outlook for Web. Not easily moved between systems Since not synced between platforms when a device is swap...

0 min reading time
Updated August 20th, 2021 by Christopher Lee

Shared Mailbox

Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people. Users with permissions to the group mailbox can send as or send on behalf of the mailbox email address if the administrator has given that u...

0 min reading time
Updated August 17th, 2021 by Christopher Lee

Google Voice

Google Voice would be a  paid  service for district accounts. (There was a time in the past when it was free and there may be some staff with legacy accounts). It can be obtained as a free service if you  have or create a personal gmail account . That is our recommendation at this time; the district does not presently have a funding option to suppor...

0 min reading time
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