Info Previous versions was called Contact Group Warning Please note: A contact group created this way "lives" on that specific device.  If the Mac is swapped out for any reason, you will lose groups created this way. If  "Contact List" is not present or greyed out in Outlook for Mac check the following: Ensure on "old" Outlook   "New Outlook" is mis...

Password Process Change As of July 13, 2022 moved from SSO to Microsoft for password changes. Password Security Do not use use the same password on many different websites. Your school district password should not be the same password you use anywhere else. Do not share your password with anyone, including IT staff. Other common causes of password t...

To protect all parties (District / personal) auto-forwarding rules are blocked except by exception. To request exception contact Helpdesk....

Overview The District currently has many solutions deployed for file storage ranging from on-site network drives to cloud hosted (Google "my" and "share" drives).  Each has Pros/Cons.  We will focus here on storage that physically exists somewhere other than the actual device. Local Files = Potential Data Loss Nothing important should be saved local...

You may need to take a screen capture (or screenshot or grab; different terms, same idea) of your Apple’s desktop or laptop’s screen.  Apple has a screenshot page that lists this info.  Here’s  the two most basic and commonly-used commands. Copy your entire screen Command-Shift-3 Screenshot of a portion of your screen Command-Shift-4; click and drag...